Shipping & Delivery Policy  Overview

At moomoo, we offer reliable domestic and international shipping, ensuring that each order is handled with care. All products are shipped in secure and aesthetically pleasing packaging that reflects the quality of our creations.

Order Processing Time
All orders require 3 to 5 business days to be prepared and processed before dispatch. Delivery times stated below refer to the time after your order has been shipped.

Domestic Shipping (Greece)
Orders within Greece are delivered via ELTA Courier. Delivery is estimated at 1 to 3 working days from the shipping date. Shipping costs are €4 per order, regardless of quantity. Orders over €50 qualify for free shipping. In remote areas, registered mail via ELTA may be used.

International Shipping
International orders are shipped via Deutsche Post (GlobalMail). Delivery time is calculated from the moment the order is dispatched and is estimated as follows:

• EU: 3 to 6 business days (€7.00)
• Germany: 3 to 6 business days (€6.00)
• United Kingdom: 3 to 6 business days (€7.00)
• USA & Canada: 5 to 9 business days (€10.00)
• Rest of the world: 5 to 15 business days (from €10.00)

Shipping cost is flat rate per order, regardless of the number of items.
Orders over €100 are eligible for free shipping.

Tracking
Once your order has been shipped, you will receive an email with a tracking number.

Customs & Duties
For orders outside the EU, customs duties or taxes may apply and are the responsibility of the recipient.

Delays
Delays may occur during high-volume periods such as holidays or sales. Thank you for your understanding.

Helpful Tips
If you're unavailable at home, use your work address. Include your mobile phone number for delivery coordination.