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Orders & Shipping
All moomoo jewelry is handmade to order. It usually takes 3 to 5 business days to complete each order before shipping. During peak periods, the preparation time may vary. We’ll inform you accordingly in such cases.
Products
Our pieces are made from polymer clay, 925 sterling silver, stainless steel, and high-quality hypoallergenic materials, suitable for daily wear and sensitive skin.
Returns & Exchanges
Please contact us before proceeding with any return. Returns are accepted within 14 days of delivery, provided the product is unused and in its original packaging.
Payments
We accept payments via debit or credit card, PayPal, bank transfer, and cash on delivery (within Greece).
For more information, visit the → Payment Methods section.
Jewelry Care
Use a soft, slightly damp cloth. Avoid prolonged exposure to water and contact with perfumes or lotions, as these may affect the texture or color.
Packaging & Gifts
Your jewelry arrives in elegant and eco-friendly packaging with the moomoo logo — perfect for gifting and ready to impress.
Contact
You can reach us via the form in the “Contact” section. Fill in your details and message, and we will respond as soon as possible.
Gift Card
Yes. Just fill in the recipient's details during checkout, and the gift card will be sent directly to their email.